Notification of matters related to retained personal data

Regarding retained personal data or third-party provision records held by our company, we will respond to requests from the individual or his/her representative for notification of the purpose of use, disclosure, correction, addition or deletion of contents, suspension of use, erasure, and suspension of provision to third parties (hereinafter referred to as "requests for disclosure ") in the following manner.

  • a) Name of business MIYAMAE CO., LTD.
    1-2-32 Aramoto Higashiosaka-shi Osaka-fu 577-0023, JAPAN
    President and CEO: Akihiro Miyamae
  • b) Personal information protection manager Manager : Hiroyuki Funada
    Department : Management Department
    Contact : TEL : +81-6-6782-1006 FAX : +81-6-6788-3820
  • c) Purpose of use of all held personal data
    Classification Purpose of use
    Personal customer information To respond to inquiries, to manage usage history, to send document, to sell products, for after-sales service such as repairs, for member management, to inform our services, for user support
    *Seizen-kaimyo Fukyukai ended in June 2024, we are unable to accept new requests. We will only respond to inquiries regarding past transactions.
    Business partner information To respond to inquiries, to send document, manage orders, and confirm order details (communication records, etc.)
    Personal information entrusted to us by customers in connection with the commission of business To properly carry out the commissioned business, to use for contracts and related contact, to use for after-care, etc., and to respond to orders
    *Personal information not subject to disclosure
    Employee information For personnel and labor management, business management, health management, and security management of employees
    Information on job applicants to our company For contacting job applicants and managing our recruitment operations
    Retired employee information For managing records of work, salary, etc. during employment
    Specific personal information For purposes of use stipulated in Number Use Act
  • d) Contact for complaints regarding the handling of held personal data MIYAMAE CO., LTD. Personal information inquiry contact desk
    1-2-32 Aramoto Higashiosaka-shi Osaka-fu 577-0023, JAPAN
    TEL: +81-6-6782-1006
    FAX: +81-6-6788-3820
    E-MAIL: PKS@miyamae.co.jp
  • e) Certified Personal Information Protection Organization Currently, there are no certified personal information protection organizations to which our company is affiliated.
  • f) Procedures for responding to requests for disclosure, etc. of retained personal data or records of third-party provision 1) Where to submit requests for disclosure, etc.
    Please submit requests for disclosure, etc. to the personal information inquiry contact desk listed above. *If you would like to request disclosure, etc. via electromagnetic procedures, please let us know. In principle, we will process your request according to your request.

    2) Procedures for requests for disclosure, etc.
    ①After receiving your request, we will mail you the designated request form, the "requests for disclosure " ②Please mail the completed request form, a document verifying your identity as a representative if you are requesting through a representative, and a postal money order for the handling fee (only for requests for notification of purpose of use and disclosure) to the personal information inquiry desk listed above. ③After receiving the request form, we will ask you for about two items of personal information registered with us that can be used to verify your identity (e.g., telephone number and date of birth, etc.). ④In principle, the response will be sent in writing (by sealed letter) to the individual. 3) In case the request is made by a representative, documents verifying the representative 's identity If the person requesting disclosure, etc. is a representative, please enclose documents verifying the representativity and documents verifying the representative's identity. The registered domicile information included in each document should be limited to the prefecture, and any subsequent information should be blacked out. In addition, each document should not include the Individual Number (My Number), or all numbers should be blacked out.
    ①Documents to prove the identity of the representative
    <If the representative is a person who is delegated by the person to make a request for disclosure, etc.> Original power of attorney from the applicant

    <If the representative is a legal representative of a minor> A certified copy of one of the following Family register Resident card (with relationship to the applicant) Other official documents that can confirm the legal power of representation

    <If the representative is a legal representative of an adult ward> A copy of one of the following
    Certificate of registration details regarding guardianship registration, etc.
    Other official documents that can confirm the legal power of representation
    ② Documents to prove the identity of the representative
    Driver's license
    Passport
    Health insurance card (Please black out the digits all insured person symbols, numbers, etc. before submitting)
    Resident card
    4) Fee for notification of purpose of use or request for disclosure
    1,000 yen per request
    (If you make a request in writing, please enclose a postal money order with the "Request for Disclosure, etc. of Retained Personal Data." you send us.
    If you make a request by other ways, we will consult with you at the time of request.)
  • g) Personal information handling system and details of measures taken 1) Establishment of basic policy In order to ensure the proper handling of personal data, we have established a "Personal Information Protection Policy" regarding "compliance with relevant laws and guidelines," "contact for questions and complaints," etc.
    2) Establishment of rules regarding the handling of personal data We have established personal information protection regulations regarding the handling method, responsible person/person in charge, and their duties for each stage of acquisition, use, storage, provision, deletion/disposal, etc.
    3) Organizational safety control measures ① We have appointed a person in charge of handling personal data, clarified the employees who handle personal data and the scope of personal data handled by said employees, and established a reporting and contact system to the responsible person in the event of the discovery of facts or signs of violation of the law or handling regulations. ② We regularly conduct self-inspections of the status of handling of personal data, and also conduct audits by other departments and external parties. 4) Human security control measures
    ① We regularly provide training to employees on matters to be aware of regarding the handling of personal data. ② All employees are required to submit a confidentiality pledge, including personal data. 5) Physical security control measures
    ① In areas where personal data is handled, we manage the entry and exit of employees and restrict the devices they bring in, and take measures to prevent unauthorized persons from viewing personal data. ② We take measures to prevent the theft or loss of devices, electronic media, documents, etc. that handle personal data, and take measures to prevent personal data from being easily identified when carrying such devices, electronic media, etc., including moving around the workplace. 6) Technical security control measures
    ① We implement access control to limit the scope of person in charge and personal information databases, etc. that are handled. ② We have introduced a mechanism to protect information systems that handle personal data from unauthorized access from outside or malicious software.